Human-first Approach to Change Management

Thursday, June 13, 2024

6:30 AM – 7:30 AM ET

PDU: 1

Standard for Change Management Process Group(s): Formulating Change Management Strategy; Developing Change Management Plans; Executing Change Management Plans
Skill Level: Beginner (1-3 years)
Zoom Meeting ID: 859 3217 1680; PW: Change2024

Speaker(s)

Claire M. Barnard (she/her/hers)

Human Performance Manager
Accenture – Global IT – Journey & Change Management Center of Excellence
Mullingar, Westmeath, Ireland

PDF Handouts Slides
Srividhya Lakshmanaprakash, MBA (she/her/hers)

Human Performance Manager
Accenture – Global IT – Journey & Change Management Center of Excellence
Bangalore, Karnataka, India

Session Description : In this session, you will learn how to ensure your change management program can reach and resonate with different audience groups / personas to most effectively drive behavior change and adoption.

Learning Objectives:

Upon completion, participant will understand how to develop personas to tailor change management activities to specific audiences.
Upon completion, participants will learn how to develop a comprehensive change management strategy based on personas to effectively reach different stakeholders.
Upon completion, participants will learn how to customize their measurement approach for different audience groups / personas.

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Light up the Leaderboard! Play Change Quest and complete as many scavenger hunt questions as possible and see your name rise to the top! You will find scavenger hunt QR Codes to scan throughout the Conference Hub, on sponsor profiles, in sessions, and more.

Use the free Eventscribe Live app as your scanner. (Sorry, other QR scanners won't work for this game.)

Once you've scanned the code, answer the question on your phone or tablet and see your name rise up the leader board!

Play to win the grand prize which will be announced on June 13 during the closing networking session.

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Instructions

Simply scan the QR code whenever you see them throughout the Conference Hub and on presentations or sponsors participating in Change Quest.

Use the free Eventscribe Live app as your scanner. (Sorry, other QR scanners won't work for this game.)

Once you've scanned the code, answer the question on your phone or tablet and see your name rise up the leader board!