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Evaluation On Demand Recording

Psychology & Neuroscience

Human-Centered Systems Thinking: A Holistic Approach to Complex Changes

On Demand
PDU: 1
On Demand
Standard for Change Management Process Group(s): Evaluating Change Impact and Organizational Readiness; Formulating Change Management Strategy; Developing Change Management Plans; Executing Change Management Plans; Closing the Change Management Effort
Skill Level: Advanced (7-9 years)
Zoom Meeting ID:
Session Description : Unlock a holistic perspective for complex changes. Merge human-centric design with systems thinking for transformative problem-solving.

Learning Objectives:

  • Upon completion, the participants will be able to have an overview of how to navigate complex changes holistically: view complex changes as interconnected systems, identify feedback loops, and promote adaptability within their organizations, leading to more effective change strategies and outcomes.
  • Upon completion, the participants will be able to have an overview of integrating human-centred Thinking and systems thinking and apply human-centred design principles within their change leadership roles to prioritize the needs and experiences of stakeholders and enhance engagement throughout complex change initiatives.
  • Upon completion, the participants will be able to have an overview of how to foster empathy and stakeholder support: develop the ability to empathize with stakeholders on a personal level, reducing resistance to change and enabling lasting support. They will be equipped to lead people through the challenges of complex changes with greater understanding and empathy.