Change Experience (ChX): Beyond Change Management

On Demand

PDU: 1

Standard for Change Management Process Group(s): Formulating Change Management Strategy; Developing Change Management Plans; Executing Change Management Plans
Skill Level: Intermediate (3-6 Years)
Zoom Meeting ID:

Speaker(s)

Julieanne Dimitrios (she/her/hers)

Delivery Partner
Agile Change Leadership Institute
Bulimba, Queensland, Australia

PDF Slides
Jen Frahm, PhD Management (she/her/hers)

Managing Director
Agile Change Leadership Institute
Seddon, Victoria, Australia

Session Description : Introducing ChX
Why does it matter
How do you design it?
How do you measure it?
Principles of ChX
How it takes us beyond change management.

Learning Objectives:

Define the Change Experience (ChX) and how it integrates with other experience movements.
Apply human-centred design techniques to design change experiences from the point of view of the recipients of change.
Reflect on their own change practices and consider the changes they can make to increase the success of their change projects.